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 Animated Sophia.chat

Enabling global online support for victims of domestic violence through a animated, accessible, multi-lingual chatbot

2023, International Women's Day

Global

Animated Sophia Chat - Revolutionizing global online support for victims of domestic violence through a animated, accessible, multi-lingual chatbot.

The project aimed at strengthening global online support for victims of domestic violence. Using an animated, photorealistic avatar for the chatbot Sophia.chat, the initiative aimed to make it more relatable and accessible to victims worldwide. 

1 IN 3

50,000

1 IN 2

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Woman globally experience violence in their lifetime

Women worldwide are killed each year as part of domestic violence

Women report they or a

woman they know

has experienced domestic violence during COVID

This project animates the chatbot avatar, developed by SpringACT, making it more human-like. It also leveraged Microsoft Azure AI’s text-to-speech capabilities and Azure AI cloud infrastructure to enable the chatbot to interact in several languages including English, French, Spanish, Russian, Arabic, Swahili and Chinese Mandarin. 

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The Impact

The project led to a 77% increase in traffic, indicating more victims were able to access support. It also received positive local and global press coverage. 

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+77% TRAFFIC INCREASE

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The project was positively covered in both local and global press and was presented at the UN Women and ITU event. The CEO of Microsoft Switzerland.

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